Applied AI for measurable business improvement.
Most teams already have ChatGPT, Claude, or Copilot - and the work did not change. We implement AI, automation, and agents in the systems you already have: a live process, with agents embedded alongside your people, and with human approval checkpoints in place. No new platform. No stand-alone chatbots. No 18-month transformation programme.
The last mile is the job.
The licences are in. The work is the same. Nobody owned the process, the existing systems, the handover, and the result.
- The plan (or the pilot) never reaches production
- A tool dropped onto a process nobody mapped
- Software licensed, the work unchanged
- Advice without a finish line
Where this lands.
These are the first places AI, automation, and agents usually earn their keep - work that already lives in email, with no owner and no clock. We leave a working process: agents embedded alongside your people, in your environment. Not a demo.
We do not start from scratch. We bring agents, skills, and recipes into that function so the first sprint is not a greenfield build.
Finance and admin
Invoice intake and exceptions. Agents in the process. People on the questions that still need a person.
Operations and service
Request and case intake. Onboarding a customer, vendor, or staff member. Agents alongside the team, with an owner and a clock.
Sales and client work
Enquiry into the CRM. First cut of a proposal or quote. Agents in the flow, people on the judgement.
IT and digital
IT request and service intake. Agents take the routine out of inboxes. The team keeps the queue.
Employee support and HR
Policy questions and employee requests. Agents answer from approved policy and start the work. HR keeps the judgement.
Two ways to get started.
If you already know what hurts, take the sprint. If you do not, start with the audit. We ensure continuity of team through both phases.
Implementation Sprint
Already know what hurts.
Three weeks on the calendar. One painful function, live in your systems, left with an owner.
Opportunity Audit
Understand your productivity options.
A short paid pass through how work moves - to pick the first function worth doing. If you then take the sprint, this work is not done twice.
We sit with you, ship it, and hand it over to your team.
- 01
Map the work
- 02
Redesign the process. Build or deploy agents in your systems
- 03
Leave a working process - agents alongside humans, an owner, and a backlog for the next function
Founder-led. Jacob stays on your engagement from start to finish: he helps you decide if it is worth doing, then he builds or deploys the AI, automation, and agents. CIO, transformation and implementation background. Not a bench, and not an account manager.
About JDK & Co